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Buyer's Guide

NZ Terms & Conditions

Prices

All prices shown are suggested retail excluding GST. Prices and specifications may change without notice.

Freight

Spare parts

All spare parts orders will incur freight charge.

Finished goods

BA Pro-Blast water blasters, Bertolini pumps and agricultural spray equipment fitted with Bertolini pumps will be supplied freight free within New Zealand on orders over $2,500.00 excluding GST. BA Pumps & Sprayers offers an overnight courier service for spare parts, providing order are placed by 3.00pm. Finished goods will be a 2-3 day service. BA Pumps & Sprayers will send all freight by our selected carriers and should you wish to use other carriers freight will be charged. Sprayer Components ie: Tank and Frame, Booms, Hose Reels etc, Fertiliser Spreaders, Orchard and Vineyard Sprayers are not supplied freight free. Freight-free policy is to the dealer business address within city limits, not Rural Delivery addresses.

Once the goods are handed to the selected carrier, BA Pumps & Sprayers deems delivery to be complete. Should any damage occur during transit BA Pumps & Sprayers must be notified with 48 hours of delivery. BA Pumps & Sprayers shall not be liable for any damage or loss arising from any failure to deliver or delay in the delivery of goods.

Key dealer freight policies override the above freight terms.

Payment terms

Payment is due on the 20th day of the month following the date of our invoice. Keeping within these trading terms will ensure that full discounts are retained. All payments are to be sent to the BA Pumps & Sprayers office.

Cheques are accepted subject to collection and with full rights of recourse. Interest on overdue account may be charged at 2.5% per month. On default of payment the purchaser shall be liable for all costs of recovering the debt.

Credit

Goods for credit will not be accepted unless they are returned within 14 days. Procured and indent goods are non-returnable. Prior approval must be obtained. Goods for credit must be sent with a credit request stating our invoice number. The credit value of the returns will be credited less freight, this includes items sent freight free, unless the goods are defective or supplied by us in error. An extra charge will be made for goods received in less than saleable condition. Some products are subject to a restocking fee.

Retention of title and property clause

Clause 1. BA Pumps & Sprayers shall retain the title in the supplied goods and property until payment is received in full.

Clause 2. In the event of non-payment for whatever reason, the supplier and/or its agents will be permitted to enter without any hindrance the premises to repossess the supplied goods.

Clause 3. Proceeds of any sale of the supplied goods to a third part (customer/clients) shall be the property of the supplier and such funds shall be kept in a trust in a separate bank account as the beneficial owner and such funds shall be used towards full payment of the supplied goods in the event of non-payment for whatever reason by the customer.

Maximum liability

The maximum liability which is accepted by BA Pumps & Sprayers is limited to the replacement of faulty goods only. In the manufacture of our goods, every care has been taken but as the use of the goods is outside our control, the end user assumes all responsibility for the use of the goods and neither the manufacturer nor any distributor or retailer shall be liable for any loss, damage or downtime resulting from use. Any advice or recommendation given by BA Pumps & Sprayers and its staff is given in good faith and based on the best information available to us but neither BA Pumps & Sprayers nor our staff accepts liability arising from following that advice.

BA Pumps and Sprayers Warranty Policy

BA sprayers come with a 12-month standard factory warranty. For products sold to contractors, the warranty is 6 months. BA spreaders carry a 24-month warranty. The warranty term covers all BA models bearing a serial number. BA warrants to the original purchaser that the eligible product will be free from any defects in material, parts, or workmanship. BA undertakes to repair or replace for the original purchaser any part or parts that are deemed by BA to be faulty within the specified warranty period, providing that the equipment has been used for normal purposes only in accordance with the instructions.

What this warranty covers

  • This warranty covers defects in design, materials, or workmanship only
  • The BA Warranty is in addition to all other rights and remedies that a consumer may have against BA Pumps and Sprayers under applicable legislation
  • Except as expressly stated in this warranty and as provided for by the applicable legislation no other warranties, conditions, and liabilities or otherwise are given
  • During the warranty period, BA will repair or at its option replace at no charge the BA product or any other components thereof that prove to be defective, provided the BA product or components are returned to BA via the BA dealer from whom they were purchased and the transportation charges are prepaid

What this warranty does NOT cover

  • Surface coatings (paint) or minor galvanising defects
  • Pickup or delivery of the equipment, freight, travelling time, mileage, or telephone calls
  • Rental or replacement equipment during the repair period
  • Failure from not following BA operating procedures and instructions in the Operator’s Manual
  • Use of unsuitable lubricants or failure to comply with the lubricating schedule as specified in the Operator’s Manual
  • Neglected maintenance or divergence from the maintenance schedule as specified in the Operator Manual
  • Reasonable wear and tear, or violent impact
  • Misuse or misapplication which is contrary to the intended purpose, including abusive operation
  • Natural or accidental calamities
  • Unauthorised modifications and attachments, repairs, or servicing
  • Use of non-BA parts

Warranty work may only be carried out by an authorised BA dealer under the express permission of BA.

All warranty claims are to be submitted on the correct BA Warranty Form and accompanied with the faulty part.

Customer/dealer responsibility

When a new PTO or petrol-powered sprayer is purchased, the dealer must properly commission the unit and show the customer how to operate the product. The customer must read the operator’s manual for use and maintenance instructions. It is the customer’s responsibility to maintain the sprayer in accordance with the instructions provided including regular flushing of the sprayer with fresh water, ensuring pump, engine, and gearbox oil is maintained clean and at the correct level, and the sprayer is fully drained of water in cold weather. The sprayer should be stored under cover.

It is also the end users’ responsibility to operate the equipment in a safe manner and for the use for which it was designed. If a defect in design, materials, or workmanship occurs, it is the owners’ responsibility to cease operation until repairs are made. Damage that occurs from continued operation may not be covered by this warranty. Product owners should contact their authorized BA dealer or representative immediately so that repairs can be made in a timely manner.

Maximum Liability

The maximum liability which is accepted by BA is limited to the replacement of faulty goods only. In the manufacture of our goods, every care has been taken but as the use of the goods is outside our control, the end user assumes all responsibility for the use of the goods and neither the manufacturer nor any distributor or retailer shall be liable for any loss, damage or downtime resulting from use. Any advice or recommendation given by BA and its staff is given in good faith and based on the best information available to us but neither BA nor our staff accept liability arising from following that advice.

BA Pumps and Sprayers right to make changes

BA reserves the right to make any changes in design and changes or improvements to a BA product at any time without incurring any obligation with respect to any product previously ordered, sold, or shipped.

Warranty Claim Process

Fault Occurs and Dealer Notified
Contact the dealer from whom you purchased the product for an initial assessment of the product issue. Where the dealer does not have a service department, they will arrange with BA which servicing dealer to take the product to for assessment. The servicing dealer will diagnose the fault and submit a Warranty Enquiry to the BA Warranty department.

BA Advises its Response to the Warranty Enquiry
BA advises the dealer whether it will accept the fault as a warranty claim, subject to seeing the returned parts. (Note any repairs made before approval may not be covered by BA). The dealer advises you whether the fault is covered by warranty.

Fault Remedied
Assuming the fault is deemed a warranty issue, the Dealer will remedy the fault and advise when the product is ready to be picked up.

Disclaimer

Specifications and Pricing are subject to change without notice. Photos are for illustrative purposes only. Pre-delivery checks and installation costs are not included. All prices are excluding GST.